Regali Frequently Heard Questions
How do you capture the fingerprints for my piece of jewelry?
We send Impression Kits and easy-to-follow instruction, along with a return envelope. See full instructions on the process here: How To Make Your Print
What about fingerprints from someone who isn’t local?
We have kits we can send to your loved ones who live out of the area. Shipping of one set of Kits is included in the S&H charge. It costs an additional $5 in postage per address for shipping additional Kits.
Can you use 1 print for multiple charms?
Yes, as long as the imprint is deep and clear. And I need to know in advance, because I have to copy the imprint before I fire the charm.
How long is the necklace? Can I lengthen the chain?
Each necklace is 18” long. We can add additional chain, in 1” increments, for a small charge.
How long is the bracelet? Can I lengthen the chain?
Each necklace is 7.5” long. We can add additional chain, in 1/2” increments, for a small charge.
How long will it take until I get my jewelry?
It takes 3 weeks, from the date we receive the Impression Kits back, for us the create the jewelry. Once the jewelry is complete, it will all be sent to the Sales Rep for distribution or directly to the customer, if requested.
Can I add extra crystals?
Yes. Each extra crystal is $5.
What is the jewelry made of?
All chain and findings are Sterling silver. The fingerprint charms are 99.9% silver.
How many charms can I put on a piece?
Each bracelet can hold an unlimited number of charms. However, each necklace can hold a different number of charms:
- Annie: 2, 3, 4, 5
- Avery: 1, 2, 3
- Giovanna: 1
- Heather: 1, 2
- Judy: Unlimited
- Katie: Unlimited
- Kelley: 1, 2
- Kendall: Unlimited
- Lane: Unlimited
- Maria: Unlimited
- Phoebe: Unlimited
- Sandy: Unlimited
- Savannah: 1
- Sophia: Unlimited
- Zoe: Unlimited
Can you make a charm from my dog or cat print?
Yes, we've made quite a few pet prints. In fact, if you look at the photo of the Katie, you'll see what it looks like. Just find a paw pad which has some texture and push it into the clay. It may take 2 of you to get it done!